GENERAL PROVISIONS
For the purpose of improving the quality of service and ensuring the security of our users’ data storage, we inform you about what data we collect and how we use it. We treat the confidential information of any person visiting our website with respect, and therefore, based on the requirements of the current legislation of Ukraine and the regulation of the European Parliament and Council, we have prepared this Privacy and Confidentiality Policy (hereinafter referred to as the “Policy”).
The Policy describes Muraha’s approach to processing the personal data of individuals who use the website https://muraha.eu/ and/or intend to or are receiving Muraha’s Services
Muraha processes Users’ personal data based on the informed and freely given consent of the personal data subject to the processing of their personal data when using the Muraha website or receiving Muraha services by checking the corresponding “consent box.” By checking the appropriate “consent box,” you are deemed to have accepted the terms of this Policy and granted Muraha the legal basis for processing your personal data, as well as confirmed that you are familiar with the terms of this Policy and the rights granted to personal data subjects under Article 8 of the Law of Ukraine “On Personal Data Protection” and agree with us.
User – any legally capable natural person who is a personal data subject and intends to receive Services and/or receives Services and/or uses the website https://muraha.eu/.
Personal data – information or a set of information about an individual who is identified or can be identified.
Confidential information – a set of data and information that the User provides to Muraha in connection with the use of the website or the receipt of Services from Muraha, in particular:
LIST OF PERSONAL DATA
For the purpose of providing Services and/or during the provision of Services, or when visiting the website https://muraha.eu/, Muraha may process the following personal data of the User: first name, last name, and patronymic; date of birth; email address; phone number; information about the mobile device, including IP address, geographical location, date and time of website visits, cookies, browser information, technical specifications of equipment, software, page request addresses; information about website visits and usage; any other data voluntarily provided by the User.
Muraha має право:
· collect personal data received from Users and process it in accordance with the purpose and on the grounds specified in the Policy;
· accumulate and systematize personal data;
· transfer personal data to third parties;
· provide access to personal data without the User’s consent in cases stipulated by the legislation of Ukraine;
· upon receiving a request, letter, or demand from Users, make changes to personal data or delete it;
· make changes to this Policy;
· exercise other rights provided by the legislation of Ukraine.
PURPOSES AND OBJECTIVES OF PROCESSING
The purposes and objectives of processing personal data: identification of the User, personalization of the website https://muraha.eu/ for the User to use the services on the site, advertising and marketing activities, improving the quality of service, administration of the website https://muraha.eu/ and the business, conducting negotiations regarding the possibility of providing services, conclusion and execution of service agreements, sending email notifications, handling requests and complaints, and/or any other purpose that does not contradict the legislation of Ukraine.
When using personal data for direct marketing (commercial mailings and marketing messages about new products, services, and offers that we believe may interest you), we include a link through which you can unsubscribe from such messages in the future.
USER RIGHTS. DELETION AND MODIFICATION OF PERSONAL DATA
The User has the right to request access to their personal data and to request correction, deletion, erasure, modification, restriction of processing regarding the data subject, or to object to the processing.
The User has the right to withdraw consent for the processing of personal data, the right to file a complaint with the supervisory authority, and the right to receive data in a format that allows its use on other online platforms and services (the right to data portability).
The User has the right to know the sources of collection, the location of their personal data, and the purpose and grounds for its processing. The User also has the right to opt out of receiving email newsletters and other marketing communications from Muraha.
Requests and complaints are submitted by the User by contacting Muraha via email at info@muraha.eu.
In the event of receiving a notice to withdraw consent and delete personal data, Muraha undertakes to destroy such data within 30 days from the moment the User is identified. Please note that the functionality of certain components of the website https://muraha.eu/ that require your personal data may be discontinued from the moment of their deletion.
TRANSFER OF PERSONAL DATA
If necessary, personal data may be disclosed by Muraha to ensure Muraha’s operations and to fulfill the purpose of personal data processing to the following third parties: any of our employees, officers, professional consultants, agencies, and other government authorities of Ukraine and other countries; third parties that perform client traffic analysis for Muraha (e.g., Google Analytics), and others.
This list is not exhaustive and may be expanded if necessary solely for the purpose of providing Muraha’s Services, about which Muraha will inform the User.
PERSONAL DATA RETENTION PERIOD
Muraha stores and processes personal data for an indefinite period, in order to fulfill the purpose defined in the Policy or until a request for the deletion of personal data is received.
USE OF COOKIE FILES
Muraha uses cookies to remember the type of browser and operating system, the page from which the visitor came to the current page, the navigation path through the site, and the internet provider’s domain in order to understand how Users interact with the website. Muraha uses cookies to remember the User’s settings and preferences. Cookies are also used to improve site navigation and provide information more relevant to the User. By checking the corresponding “consent box,” you allow us to use cookies each time you visit the Muraha website.
ENSURING CONFIDENTIALITY AND DATA SECURITY. GUARANTEES
Muraha guarantees full confidentiality, meaning that it will not disclose Confidential Information to any third parties by any means and will use Confidential Information solely for the purpose of providing the relevant Muraha Services to the User and the results of such Services, regardless of whether the information was voluntarily disclosed or otherwise obtained by Muraha as a result of providing Services to the User, until such information becomes publicly available by the User’s decision.
Muraha guarantees that all necessary measures are taken to protect your personal data from unauthorized access, alteration, disclosure, or destruction through the use of appropriate technical and organizational tools. Please note that the information you provide is included in personal data databases owned by Muraha LLC. The processing of Users’ personal data is carried out using an automated information system; personal data is stored electronically in Muraha’s CRM system, access to which is granted only to authorized Muraha personnel at the Muraha office location: 61140, Kharkiv, 252 Kotlova Street, Apt. 38, Ukraine.
OTHER PROVISIONS
If you have any questions regarding our Policy, you can contact us at the following email address: info@muraha.eu.
Any disputes that may arise between the User and Muraha regarding relations governed by the provisions of this Policy shall be resolved in accordance with the legislation of Ukraine. The User has the right to contact Muraha for an amicable resolution of the dispute by submitting a corresponding request via email to: info@muraha.eu.
The website https://muraha.eu/ is not intended or designed for children under the age of 14. The processing of personal data of minors aged 14 to 18 is carried out only with the consent of their parents (adopters) or guardians.
If you have a complaint regarding any processing of your personal data, you may contact us, the Commissioner for Human Rights of the Verkhovna Rada of Ukraine, or the court.
This Policy may be updated in the future to comply with national and international legislation governing the protection of personal data. All changes take effect upon their publication. By continuing to use the website https://muraha.eu/, you confirm your agreement with the new terms of the Policy in the version effective at the time of your use of the website.
