Sales audit in social media

What’s included in the sales audit:

• Audit goal: Identify weak points in the sales funnel, increase marketing ROI, boost revenue and optimize the work of sales managers.
• Funnel analysis: How and where client contact happens — DM, website, landing pages, messengers.
• Sales script analysis.
• Refinement/creation of scripts.
• Dialogue analysis.
• Analysis of phone call recordings.
• Handling objections.
• Upselling and increasing average check.
• Client management: upselling, nurturing, reminders.
• Client database management: pushing, remarketing, mailings.
• Analysis of response speed and quality.
• Analysis and development of CTAs.
• Conversion from lead to client.
• Identifying strengths and growth areas.
• Refinement/creation of sales structure.
• Audit report in PDF/Google Docs format.
• Presentation and consultation after the audit.
• Support in implementing recommendations.
• Monitoring the growth of the sales department’s performance.

You can always increase the marketing budget. But if your sales department’s conversion rate is low, you’ll simply increase the amount of lost money. No matter how many leads you get, if they don’t convert into sales, you won’t get a return on your marketing investment or generate profit.

It all depends on how quickly you start implementing our recommendations and tools. We will stay with you, provide support and assist you along the way. On average, sales growth occurs within 1–2 months.

• You receive leads but they don’t convert into customers.
• Communication with clients is chaotic, without scripts or structure.
• There are inquiries, managers are working but sales are minimal.
• Managers don’t know how to close deals, handle objections or respond to “too expensive.”
• Sales depend solely on individual salespeople, not on a system.

Yes. We specialize specifically in online sales and sales through social media. We understand the specifics of online sales, process building, client communication, increasing conversion rates and working with an online customer base.

Only 2 video meetings and access to your analytics, landing pages and CRM are needed:

• First meeting – we get acquainted and conduct a briefing where we collect all the necessary information from you.
• Second meeting – presentation of the results and a step-by-step plan to improve your sales department.

• Marketers generate leads but expenses aren’t justified.
• Sales conversion rate is too low.
• If a client doesn’t buy immediately, you forget about them.
• You don’t work with your leads and customer database.
• Managers don’t use offers and fail to communicate the value of the product/service to clients.
• There is no clear sales analytics (stage conversion rates, number of leads, reasons for rejection).